LLOOP
Open source · contribute on GitHub

LOOP

The AI that reads your customer feedback — and tells you what to build next.

loop.app/dashboard

Sentiment overview

Last 7 days · Google Play + inbox

Pos

48%

Neg

31%

Neu

21%

Onboarding took forever to invite my team

Negative

New dashboard is gorgeous and finally fast

Positive

Mobile experience needs work overall

Neutral

Wants SSO before renewing — third ask

Negative

What is LOOP

Feedback intelligence for product teams.

LOOP turns scattered customer voice — app store reviews, surveys, tickets, CSV dumps — into a shared dashboard your owners and analysts can trust. Sentiment is classified on ingest. Themes surface automatically. You ask questions in plain English and get answers grounded in real feedback.

01

Ingest

Connect Google Play, paste a CSV, or upload support notes — LOOP brings every channel into one place.

02

Understand

AI classifies each item as positive, negative, or neutral and clusters themes so you see the signal, not the noise.

03

Act

Ask LOOP what to fix next, share sentiment with your team, and ship from evidence instead of gut feel.

Features

Everything you need to close the loop.

Sentiment, instantly

Every review lands already labeled positive, negative, or neutral — the moment it arrives.

No spreadsheets. No manual tagging.

Ask in plain English

Query your feedback like a teammate. Answers cite the real rows behind every claim.

Grounded responses, not guesses.

Trends before crises

See what is spiking week over week across Google Play and the rest of your inbox.

Catch pain early. Ship with context.

From teams

Built for people who ship from customer voice.

We stopped debating what customers want. LOOP showed us onboarding complaints were up 40% — and which exact reviews proved it.

MC

Maya Chen

Head of Product, Northline

Ask LOOP replaced three hours of spreadsheet reading every Monday. I get a clear sentiment picture before standup.

JH

Jordan Hale

Customer Success Lead, Parcel

Connecting Google Play was the unlock. Reviews land in our inbox already tagged. Analysts and owners finally share the same view.

PN

Priya Nair

Founder, Kite Labs

Pricing

Simple plans that pay for themselves.

Start free. Upgrade when your feedback volume — and the questions you ask LOOP — grow. Billed monthly in INR via Razorpay.

Beginner

For indie founders validating product-market fit.

₹1,499/mo

  • 1,000 feedback items
  • 150 Ask LOOP questions / month
  • 2 workspace members
  • Weekly AI reports
  • CSV upload + Ask LOOP charts
Choose Beginner

Advanced

Popular

For product teams closing the loop every sprint.

₹3,999/mo

  • 10,000 feedback items
  • 600 Ask LOOP questions / month
  • 8 workspace members
  • Google Play integration
  • Deeper theme & hypothesis analysis
  • Unlimited weekly reports
Choose Advanced

Pro

For orgs that treat Voice of Customer as a system.

₹9,999/mo

  • 50,000 feedback items
  • 2,000 Ask LOOP questions / month
  • 25 workspace members
  • Claude Sonnet analyst model
  • Priority-grade insight depth
  • All Advanced features
Choose Pro

Free forever for light use — 50 feedback items and 20 Ask LOOP questions each month. Secure checkout powered by Razorpay.

Stop guessing what customers want.

Connect Google Play. Paste a CSV. Ask LOOP.